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Appointment Generator and Client Support – Sheffield

POSITION FILLED

Guardian Electrical Compliance Ltd are a very progressive and exciting company, looking to expand our Sales & Marketing Dept. in order to maintain the pace of growth and supplement the needs of the business, which now stands at an overall staff of circa 150 employees.

Role

The Appointment Generator will work within a team responsible for appointment generation utilising existing contacts, and specifically focusing on new business in the Scotland Area. Candidate would preferably be Scottish, although not essential.

The main objectives of the role are to generate quality, qualified appointments for the Sales staff, establish relationships and develop customer accounts. The Client support element of the job will involve follow up conversations with customers and demonstrations of the use of our unique interactive website, TraQit.

The role will focus on outbound and some inbound calls, managing the new business prospect database, working closely with the senior management, the sales and marketing team and developing relationships with new companies across the UK.

Responsibilities

  • Appointment generation– demonstrating an active approach to improve day to day results.
  • Relationship & customer account development
  • Client development and support through phone demonstrations and discussions
  • Closing of quotations to the relevant conclusion

Please be aware the foregoing list is not exhaustive, given the demands & flexibility required to evolve a progressive new business.

Skill Set

  • Outbound telesales experience is essential to this role
  • A warm conversational style of appointment generation is also essential.
  • Excellent communication and interpersonal skills are required
  • A professional committed team player
  • Customer orientation
  • Appropriate I.T. and telephone skills

Additional Details

Salary – 16k – 20k dependent on experience (to be reviewed after 3 months).

Hours: 08:30 – 16:30 Mon to Thurs & 07:30 to 15:30 on Friday

Please visit www.guardianelectrical.co.uk for a comprehensive overview of Guardian Electrical Compliance Ltd.

Guardian are committed to equality and diversity in employment and recruitment practices.