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Reports Administrator – Sheffield

POSITION FILLED

Guardian Electrical Compliance Ltd are one of the UK’s leading providers of electrical safety services, specifically providing Inspection & Testing services nationwide to many blue chip companies and public sector organisations. Our experience spans a variety of industries and working environments, from education to manufacturing and production.

Responsibilities

  • To produce reports in digital format using Microsoft products or bespoke business software packages from hand annotated reports and pre-entered digital reports
  • To liaise with the field operations team through the Reports and Operations Managers to maintain and improve the quality of reports, implementing best practice, systems, and processes to achieve business targets
  • As appropriate, liaise with field-based team members directly, ensuring any deficiencies in report quality are improved upon and produced in line with company objectives
  • To carry out website updates with information supplied by customers or their representatives and confirm that actions have been undertaken or request further information as appropriate
  • Manage all non-conformances through the Reports and Operations Managers to ensure that corrective actions are instigated in all cases
  • Actively participate in team meetings to get correct information flow, future and on-going support and project activities, problems, and opportunities
  • To carry out general administrative duties including photocopying, scanning, printing, binding, email response as appropriate
  • Liaise with clients or their representatives to ensure that websites are kept up to date
  • Monitor your personal KPIs to ensure you meet business objectives on turnaround times for reports

Skill Set

  • IT literacy
  • Knowledge of Microsoft office packages
  • High energy levels and excellent communication skills are imperative to this role
  • Good level of accuracy, attention to detail and communication skills are essential
  • Research & problem solving
  • Polite and professional telephone manner
  • Ability to work to tight deadlines
  • A professional committed team player

Additional Job Details

Salary – £17,500 – £19,500 per annum paid monthly in arrears, dependent upon experience

Hours of Work – 08:30 – 16:30 Monday – Thursday, 07:30 – 15:30 on Friday

Holidays – 25 days annual leave plus statutory holidays

Guardian are committed to equality and diversity in employment and recruitment practices.